Shipping Policy

Shipping Policy

Delivery Coverage

HEDES delivers within the UAE and internationally where available.

Delivery Times

Estimated delivery times vary depending on:

• Product type
• Inventory availability
• Manufacturing requirements
• Destination country

Custom-made products may require additional production time.

Inspection Upon Delivery

Customers are required to inspect all goods upon receipt.

Any damage, shortages, or delivery issues must be reported within 48 hours.

Shipping Delays

HEDES shall not be responsible for delays caused by customs clearance, force majeure events, transportation disruptions, or circumstances beyond our control.